Friday, February 11, 2011

Don’t Go It Alone: Relationship-building for Bloggers

This guest post is by Jane Sheeba of Find All Answers.

Let’s get it straight. Blogging is not a standalone job. You cannot blog in a space that doesn’t exist and to a group of virtual people. You need people—yes, living human beings, not just pairs of eyeballs—to read your
blog.

You don’t just need people to read what you write; you need people to:

  • agree/disagree with you
  • give you different perspectives/thoughts/suggestions
  • follow as role models/examples
  • endorse/recommend you to the public
  • share things with
  • buy your stuff and so on.

So you need people in the blogosphere. Period.

Blogging has evolved so far, so strongly, and in an awesome way because of relationships. Just imagine the number of people who hunt blogs for information these days. A big number is just on and around blogs. So you need to make good use of that number.

Let me give you three tips (surely the not-so-trivial kind) to get along with people in the blogging world.

1. Comment

Commenting—not spamming, but giving out your genuine thoughts and views about a particular blog post—will help you to develop an excellent relationship with the author of the article. Everyone knows this. So how can you comment to build relationships (apart from links) effectively?

Reach out to growing bloggers and to those bloggers who are in the same stage as you in their blogging journey. Every comment you make on your favorite A-lister’s blog will indeed help you make friends, attract new visitors, and sometimes even attract subscribers. This is conventional wisdom.

My suggestion is to make a habit of commenting in the not-so-big, yet growing blogs (apart from the A-list blogs that are your favorites and those you comment for link-building purposes). Spend some time to find out a handful of blogs in your niche that are just growing, and comment in them in a consistent and useful way.

Your first friend will be the blogger, of course. And he or she will return the favor. You become blogging buddies and comment on each others’ posts regularly.

Here’s what you can do after that:

  • Communicate personally with the blogger. Give suggestions, ask for advice, help each other, and so on.
  • Trade off Tweets and Facebook shares. This works great for me. I share their posts, and the favor is returned. So if you have ten blog buddies like this, the exposure you’ll get can be fairly decent. I have also gained new subscribers and friends who are friends of those buddy bloggers.
  • Endorse each other’s products/services.

2. Guest post

Guest posting is great for link building and for traffic—quite true. But how about guest posting for developing strong relationships?

Among various other benefits of guest posting, developing relationships with others is one of the main benefits. How can you achieve that? Again, aim not only for the A-list, but go for the growing blogs. This time you need to filter a bit more. Find out blogs that are doing great with readers and comments, and simply forget about the PR for this moment (I say this because I personally know and follow many blogs that have excellent content, and a great number of loyal readers and fans, but the blog’s page rank is 0).

Write a very useful post (you know that!) and close it by opening the topic up for a discussion. Given that the blog has decent number of readers who comment, a call to action should work great. Now it’s your turn to build relationships. Make it a point to respond to every comment in your guest post. But go further. Encourage discussions in the comments. And give out additional tips and secrets in replies to the commenters.

Tip: Look for CommentLuv-enabled blogs. They normally have good number of people who comment.

CommentLuv is a cute little WordPress plugin that fetches the recent post of the commenter (from the website feed) as he/she types the comment, and displays it after the comment. If a blog has the CommentLuv plugin enabled, there should be a little checkbox below the comment Submit button, as shown here.

Checking the box will display the recent post. If you have registered your blog at the ComLuv website, you can choose to display any one of the ten most recent posts.

That ‘s not all. You also have a search option at ComLuv website. You can search for CommentLuv-enabled blogs in your niche by entering appropriate keywords.

Download CommentLuv plugin here, and register your blog at comluv.com.

3. Linking

Write round-up posts on your blog that link to other posts. Do this periodically: once in a week or two, write a round-up post. This time, you need to aim only for the big players: A-list blogs. Your post can be centered around one post from a particular A-list blog, or a collection of posts from different blogs with either the same or different topics.

You can follow any or all of the following strategies:

  1. Write one blog post agreeing/disagreeing/appreciating/casting your extra views on one popular blog
    post. Caution: Don’t be tempted to get dirty and disagree with popular bloggers just to gain attention.
  2. Write one blog post on a topic and quote four or five related blog posts to validate your thoughts.
  3. Pick four or five popular blog posts of A-list bloggers, not necessarily in a very narrow topic, and write a list post that ties them all together.

You have got to try it and see. You will get a lot of exposure, friends—and loyal readers.

The bottom line? You cannot blog alone. You need the support of nice people to blog successfully. Don’t just be obsessed with SEO and link building; rather, seek to develop true and long-lasting relationships.

Just ask this to yourself: “Why do I blog?” There can be many answers, but this will be surely one of your answers: “to create relationships with others.” Unless you’re writing a blog that’s entirely private, you blog for relationships. You write for people—your friends, your students, your clients, your community, your gender, or people with particular interest or issues. So make the most of those relationships.

What methods do you adopt to develop blogging relationships? And what works best for you?

Jane writes on Blogging Tips, Relationships and Self Improvement at Find All Answers, a multi-niche blog. You can grab two ebooks titled “Problogging for Newbies” and “Your guide to Better Time Management” freely by subscribing to her blog.

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Wednesday, February 9, 2011

How to Troubleshoot WordPress

This guest post was written by Neil Matthews, a WordPress consultant at WPDude.

Over the years, I’ve developed a troubleshooting methodology while working with my WordPress technical support clients.  My methodology helps  to solve the majority of WordPress crashed sites I’ve come across, and I wanted to share it with you, the good readers of ProBlogger.

I cannot claim that I invented the process, but I have brought together a number of useful tips from the WP community and combined them to create a repeatable and verifiable way to isolate and troubleshoot WordPress problems.

The process

This methodology isolates the various layers of a WordPress site one at a time, tests a layer by removing its component parts, and then, if the problem still exists, moves down to test the next layer.

Once you have isolated the problematic component, you can remove it from your site and troubleshoot the problem itself.

I recommend doing this in a slow and ordered manner, incrementally testing each layer as you go. Look at a layer, disable all of the components, and slowly restart them to find out where the problem lies.

The layers

I like to divide WordPress into four layers:

  • plugins
  • theme
  • WordPress core
  • database.

This methodology looks at the first three layers only.

What can this process fix?

This methodology can be used to fix a variety of WordPress issues including, bit not limited to:

  • the dreaded “white screen of death” where all you can see is a white screen and nothing else
  • “Header Already Sent” errors
  • “Fatal Plugin” errors
  • “Out of Memory” errors
  • …many other WordPress problems, too.

Back up first

Even if your site has crashed, it’s important to stop, take a moment, and back up your site as it is now.  You are about to embark on a journey which will make a lot of changes to your site.  Taking a backup of the site as it stands means you can fall back to your starting position if you need to, without making the situation any worse.

Troubleshooting plugins

I always start at the plugin layer when I’m troubleshooting a WordPress problem. In my experience, about 80-90% of system crashes are caused by plugin issues. This is because there are so many plugins (sometimes of questionable coding quality) available to WordPress site owners.  Combining these plugins with other plugins, themes, and WordPress itself creates an untested mix that can very easily crash your site.

This is how I troubleshoot plugins:

  1. Disable all plugins.
  2. Has the problem gone? If it has, you have an issue at the plugin layer, if not, move down to next layer the theme.
  3. Re-activate plugins one at a time.
  4. Test your site after each reactivation. Has the problem returned? If so, you have now found the suspect plugin: go to point 5. If not, rinse and repeat from point 3.
  5. Disable that plugin.
  6. Re-activate the other plugins to ensure you don’t have multiple plugin problems.
  7. If the problem is still cleared, you have isolated and remove the problem. Go to the Getting Support section below.

Sometimes plugins cause such a problem that when you try to log into the dashboard to disable them, all you get is the same error message. If you cannot log into the dashboard, all is not lost: I have a work-around for you.

What you need to do is connect to your site via FTP and navigate to the wp-content folder.  If you rename the plugins directory, to plugins_temp for example, WordPress no longer knows where the plugin files are, and stops running them.  Now if you try to log in to the site, you’ll find that the issue has probably gone.

If you then proceed to the Plugins section in your Dashboard, you will see an error message that the plugin files cannot be found and have been disabled. Rename plugins_temp and you plugin files will be available again. Now, incrementally start from point 2 above to see which one caused the problem.

Troubleshooting themes

Once you have tested the plugins to rule them out, you need to move down a layer to the theme. This is how I troubleshoot themes:

  1. Disable the current theme.
  2. Activate a default theme such as Twenty ten.
  3. Test. If the problem has gone, you know the theme is causing issues. If not, move down to the WordPress core layer.
  4. Re-activate all of the plugins individually to make sure there is not a composite problem. If the problem doesn’t recur, you’ve isolated the theme as the problem area.

Next, I’d try to rule out any changes I’d made to the theme by removing any code I had recently added. If I have updated the theme, I’d roll back to a previous version. If I have just added a new widget, I’d try to back this out.  As you can see, the process is all about back-tracking methodically so you can repair the issue.

Again, if you cannot log into the dashboard there is a work-around. Connect to your site via FTP, and navigate to the wp-content/themes directory. If you now rename your currently live theme directory to themdir_temp for example, WordPress won’t know where the theme files are. All you’ll see at the front end is a white screen, but the dashboard will be available. Go to point 2 above and activate a default theme.  Remember to change the name of themedir_temp back to themedir to help troubleshooting.

Troubleshooting WordPress Core Files

The last layer to check are your WordPress core files.  This is the last layer because it is the least problematic, but I have seen incidents where files have become corrupt, stopping WordPress from working correctly.  The easiest way to troubleshoot WordPress core files is to re-install a clean copy.

This is my process for troubleshooting WordPress core files:

  1. Download a clean version of WordPress from http://wordpress.org/download/.
  2. Connect to your site via FTP.
  3. Rename wp-admin and wp-includes to ensure you are uploading clean copies of these directories.
  4. Back up wp-config.php just in case. This files holds your database connection details (amongst other things).
  5. Upload your clean version of WordPress.
  6. Test. Is your issue fixed? If so, you have isolated the problem at WordPress core. If not, it’s time to call in the experts.
  7. Re-activate your theme and test it.
  8. Re-activate your plugins and test them.

Fixing the component

At this point, you have hopefully isolated the component of your site that was causing issues.  So what do you do now?  Here are your options:

  • Visit the plugin or theme developers’ site and check to see if they have a support forum to search or request support from. Any developer worth his or her salt will be only too happy to provide support, and premium plugins and themes should provide top-class support as part of your fee. Remember to be nice to them if it’s a free theme or plugin and they don’t reply in five minutes.
  • Find a replacement for the plugin or theme. There is usually more than one implementation of a plugin, so if you can, swap out the problematic plugin with another one.
  • Request some support from http://wordpress.org/support/. This is excellent for core WordPress problems, and you will often find forums for individual plugins there, too.
  • Set the social media monster to work on your problem. Sometimes it’s as easy as sending out a tweet to your network to find a solution to the problem.
  • Get the pros in—hire a WordPress technical support team or consultant to solve your problem.

Wrap up

I use this methodology on a daily basis—it’s proven in the field on crashed sites.  The key is to methodically work through the layers, eliminating as you go, until you find the root cause. Then, fix that issue.  Remember to constantly test, though, because sometimes there are composite problems with multiple plugins, or the theme and a plugin.

Do you have any WordPress bug horror stories you can share? Who solves your site’s bugs and problems—is it you?

Neil provides WordPress technical support services at WPDude.com. He has also created a mini video course on this methodology over at wptroubleshooting.com.

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Sunday, February 6, 2011

How Your About Page Can Make or Break Your Blog

This guest post is by Lea Woodward of www.DotNetConnector.com.

Did you know that the second place many new readers go after hitting the home page of your blog is your About page? Go and check your stats and you’ll probably see that if it’s not up there at #2, it’s probably still pretty high up on the list of “most viewed” links. Chris Brogan noticed this, so it must be true!

This isn’t really a surprise—most people are curious to find out more about who writes the blog they’ve just landed on. While they’re looking for this information, they’re probably thinking three things:

  • Who is this guy or girl telling me all about how to make money blogging?
  • Should I stick around and read more?
  • Is it worth me bookmarking or subscribing to this site and coming back again?

If you don’t lose readers at the home page (which you can avoid by compelling headlines and killer content to browse around), the second most common place to lose them is at your About page.

Here’s how to avoid that—and how to ensure your About page makes your blog, rather than breaks it.

Introduce yourself

Tell us what your name is, and include a photo. This sounds simple but I can’t tell you how many About pages I’ve read where the blogger frequently mentions “I” and “me”, or “we” and “us”, where the username is “admin” and there’s no mention of a name (or names) anywhere on the site—not even the About page.

The exception of course is if you’re blogging anonymously, but even so, it’s nice to give yourself (or your alter ego) a pen name. People like names and they like to put a face to a name, even if it’s cartoon one.

Remember the mantra: WIIFM?

Somewhere up near the top of your About page, it’s a good idea to tell readers what’s in it for them if they stick around on your site and even subscribe. They’ll be scanning your page thinking, “What’s in it for me? Should I stick around?” If you can answer that succinctly early on, you’ll save them time and attract the kind of audience you’re actually looking for.

About them

If your blog covers a wide range of topics and it’s not super-targeted, it can be useful to actually state who your blog is for. You can even be as obvious as to include a “Who this blog is for” section listing a few items describing your ideal readers. It’s a fast, simple way to help readers figure out whether they want to stick around or not.

Be personal, but not too personal

It depends upon the topic of your blog, but it’s usually a good idea to share your credentials or expertise in the topic you’re blogging about. If you don’t have any, and you’re writing more of a “share your journey” blog, then say this. It helps people figure out where you are on the path in relation to them, and whether they’ll get something from sticking around.

The depth and level of personal information you share will depend upon the type of blog you’re writing—whether it’s a topic-focused blog or more of a personality-based blog.

Determine the goal of your About page

As you’ve probably gathered by now, your About page isn’t just a place to tell people more about you: it can be so much more. You need to determine the goal(s) of your About page, and then make sure that your page achieves those goals. For example, your About page can:

  • be an ideal place to highlight your best content, allowing you to share links to deeper content within your site
  • encourage people to sign up to your newsletter—which works especially well for “behind the scenes” newsletters and those which are used to share more personal information from the blogger
  • give readers other ways to connect with you, by sharing links to your social media profiles and encouraging readers to connect with you there, too
  • provide readers with social proof and testimonials, helping to establish your credibility and authority from the start.

Always end with a call to action

Your About page is a great place to encourage those who’ve stuck with you until the end of the page, to keep going … but you do need to give them some direction. This goes hand in hand with the point above: once you’ve determined what you’d like your About page to do for your site and your readers, make sure you end strongly by giving readers pointers about the next steps to take, should they be interested.

The above advice can be summarized in the following three points. Your About page should, at the very least, achieve the following:

  • Introduce the person and personality behind the blog.
  • Help new readers easily identify whether your blog is for them.
  • Direct them to do something specific once they’ve read it (whatever it is you’d ideally like them to do next).

Take advantage of this golden opportunity to make another great impression on new readers and create an About page that helps your blog stand out from the others.

What does your About page say about you?

Lea Woodward helps bloggers and online entrepreneurs craft About pages that make stronger, deeper, longer-lasting connections with readers at www.DotNetConnector.com. You can connect with her on Twitter @leawoodward or on her personal blog, www.LeaWoodward.com.

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A Second Look: 6 Types of Twitter Tools That Come in Handy

We go over so many tools here are Blogging Tips that many of them are often forgotten as they’re buried deeper into the archives.

Twitter ToolBox image via Mastermind Blogger.

I thought it would be nice to go over a few Twitter tools that are useful and definitely worth a second look. If you’re an avid Twitter user, it’s a good idea to use a tool from each of these categories to help with productivity, build your brand and get the most out of Twitter. Since this list only includes past posts from Blogging Tips, it will not address any new tools (which I’m sure there are many of) that may exist in each category; so feel free to add those additional tools in the comments!

Schedule Your Tweets

If you don’t have much time to spend on Twitter yet still want to appear active, 3 of the tools listed on 5 Ways to Schedule Your Tweets (2 are no longer available) can help you schedule future tweets. Scheduling tweets is also great for promoting a product or service. You can schedule 1-2 tweets per day for a certain amount of time, but just be sure to change up the wording as much as possible for each tweets. Twitvance is also a great tool for scheduling unlimited tweets.

Clean Out Your Followers

If you are following over 200 or even 100 people on Twitter, it’s just impossible to manually clean out your followers (ie. inactive users, spammers, etc). You’d have to go to the page of each user and then look at their tweets to see when the last one was posted and then check out what type of content their posting. No one has time for that! Luckily, there are lots of tools out there to help you clean out your followers. None of the tools listed on 4 Twitter Account Cleaners are still around, but the tools listed on Four More Twitter Account Cleaners along with Refollow are sure to come in handy.

Sift Through The Junk

Let’s face it, the amount of spam and shameless promotion on Twitter is getting out of hand. There is so much that it is often hard to find anything useful in your Twitter stream. After using one of the Twitter cleaners above it shouldn’t be so much of a problem, but just in case here are a few tools to help you filter through the junk and find the tweets that matter: Cascaad, TidyTweet and Filttr.

Shorten Your URLs

Most Twitter tools come with an integrated URL shortener, but surprisingly Twitter.com does not have that feature (yet). So if you are in need of a short URL or want to tool to help you condense URLs while browsing check out 9 Short URL Services and 8 URL Shorteners for Quickly Sharing Links.

Keep Up via Alerts

If you’re an extremely busy person, keeping up with Twitter can be impossible and hiring help is just out of the question for most. Having to login each day and look through thousands of tweets can be a pain and many users just give up from frustration. If you’re looking for a more convenient way to keep up with Twitter, then opting to receive alerts is a good idea. With TwitterAlerts you can receive notifications by SMS, email or IM for an unlimited number of keywords. If you want to keep up with specific users instead, I find that IFTTT handles that job quite well.

Backup Your Tweets

Lastly, you want to be sure that you are backing up your tweets on a regular basis. There is nothing worse than building up a Twitter account for a year or two and then losing it all (trust me, I know). Plus, there’s always something weird going on at Twitter and users often complain about missing tweets. You can save yourself the hassle by using one of these 10 Twitter Backup Tools for Preserving Tweets (plus 8 bonus options at the end). You know what they say, it’s better to be safe than sorry; make sure you’re safe!

(image source)

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