Saturday, November 13, 2010

Boost Traffic and Trust by Giving Back

This is a guest post by Joshua Noerr of JoshuaNoerr.com.

It’s clear that social media, specifically blogging, is about so much more than making money. Sure, we all want to be compensated for our time and our talents, but if the only goal was to make money, blogging would certainly not be our first choice.

If you’ve been reading ProBlogger for any length of time, the message will be clear to you: blogging is not a get-rich-quick kind of deal. There are certainly a few stars that rose to prominence quickly, but they’re the exception, not the rule.

The truth is, blogging for dollars is a slow process that requires many different factors to click into place before it produces a dependable income. One of those key factors is trust. The bottom line here is that your readers absolutely must trust you in order to buy from you, or to subscribe to your feed or newsletter.

I remember reading a book on sales a few years ago that said, essentially, “The prospect does not have to like you, he or she just has to trust you.” I don’t know about you, but I can’t recall any time I’ve said, “Wow, I don’t like that guy, but I sure do trust him.” Likability and trustworthiness have a tendency to go hand in hand.

Give back to build trust

Giving selflessly is a very powerful way to build the trust that you need to boost your repeat visitor levels, and your traffic overall. I’m going to share with you a way to do exactly that, but first I want you to consider something.

Have you ever noticed that most large corporations have either a foundation established in their name, or a department that handles charitable giving on behalf of the company? Think about that. I could name ten corporations that do just that off the top of my head. Consider why they do it. If you answered “to build trust,” you’re right!

What I’m proposing is that you donate a small portion of your online real estate to a good cause.

I know that the thought of giving even a small portion of your sidebar to charity may seem painful at first. For many, that means less space for direct advertising or AdSense promotion. It might even mean removing a featured affiliate product.

What I promise you is that the trust you get in return, while impossible to place a dollar value on, will be worth it. The good that you do in the world will become a part of your legacy.

Get started giving

Head over to FirstGiving.com. This website sets up free donation pages for thousands of charities and non-profits. After you set up your giving page, you’ll be able to create a widget that displays the amount of money you’re trying to raise, the organization you’re supporting, and how far you’ve progressed in your fundraising.

Place this widget somewhere on your blog. Now, you’re almost done, but there’s still one more step.

I suggest that you announce what you’re doing, which charity or cause you’re supporting, and why you’re supporting them (if you would like to see an example, take a look at my post asking for help to cure multiple sclerosis).

Writing this post is key, because it’s highly likely that it will be Stumbled, Dugg, and Tweeted, drawing attention to the cause, as well as your blog.

I also recommend that you choose a charity that’s near and dear to your heart. I decided to support the MS Fund because I have a wonderful friend who struggles with the disease. I can’t wait for the day when this disease no longer affects so many people. I’m sure you have a similar story, and I encourage you to share it with your readers.

Can blogging change the world?

Blogging has already changed the world in so many ways. It has changed the way news is reported, the speed at which information travels, and the way we get that information.

But I believe it can do much more than that. I truly believe that with so many wonderful, giving people out there in the blogosphere, blogging will change the world for the better in the years to come.

Please share your thoughts in the comments. What other ways can we give back and make the world a better place through blogging? Is there an organization that fits perfectly into your niche that you would like to support?

Joshua Noerr is a former competitive fighter turned blogger. He owns, or is partnered in, several blogs in different niches including personal development and fly fishing. He has one simple mission that drives all of his blogs: to change the world.

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Friday, November 12, 2010

Online Marketing … Without the Arrogance

This post was written by the Web Marketing Ninja—a professional online marketer for a major web brand, who’s sharing his tips undercover here at ProBlogger. Curious? So are we!

There are many less-respectable professions than internet marketing, but even today I get a glare—“so you’re one of those guys”—when I’m introduced to someone for the first time.

For many, the word “marketing” conjures images of people whose sole job is to convince others to spend money they don’t have on products they don’t need, using every tactic possible—no matter how sneaky. The business owners I speak to all the time consciously ignore all forms of marketing because of this.

But I’m here to tell you that you can be a marketer without being a die-hard, arrogant salesman, and the secret is simple: you just need to know where the lines are.

Silence or the megaphone?

You or your product may be the very best, most valuable product in the marketplace, but if you sit in the corner in silence, no-one will ever know your name. On the flip side, if you stand in that corner on a box, and scream how awesome you are into a megaphone, everyone will remember you—but as that irritable person who just wouldn’t shut up!

The secret here is engagement. Be ready to start or join a conversation, and be prepared to listen as much as you contribute. Engagement is a two-way street, and it requires you to get out of your cave not just for face-to-face conversations, but in all your forms of marketing communication. Your customers have a voice. Seek it out, listen, and show you care.

The moral: engage, engage, engage!

Over-deliverer or over-promiser?

Do you write, “This product is going to make you a billionaire!” or “I’m going to share with you all my secrets to becoming a six-figure blogger”? These are two very different approaches to tag lines that I’m sure you’ve seen, and it’s not hard to guess which is more credible in most peoples’ eyes.

When it comes to taglines and copy, it’s very easy to overstep the mark. You’re told time and time again to focus on benefits, not features, and it’s so attractive to launch into the most outrageous, fantastical benefit you can—without thinking about whether it has any credibility, or your product can deliver on the promise.

Keep your messaging benefit-focused, but don’t claim to be able to better the human plight forever—unless you’re convinced your product actually does this. Focus on the benefit for the specific problem your product solves, and you’ll be set.

The moral: promise something great—and deliver.

Humble or egoistical?

A company that I believe has walked very close to the line when it comes to being confident in their product, but not egotistical, is Apple. They were brave with their Mac vs. PC campaign, and initially they focused on what the Mac could do that the PC couldn’t—and it was a great success. Over time, as it became harder to find new points of difference, their approach did devolve into an all-out attack on the PC, but they backed off that tactic pretty quickly.

When looking at the brand you project, as well as your products, if you can instill confidence, it can give you credibility. Arrogance will only project insecurities. Darren and Brian Clarke http://www.copyblogger.com/ are two people who are perfect examples of this philosophy in action.

The moral: be confident, but not arrogant.

Marketer or con artist?

In my mind, the difference between a marketer and a con artist is honesty. If you’re being told that the key to marketing success is to lie to your customers or leads, then you’ve crossed a line—it’s as simple as that. There are also laws designed to protect consumers against exactly that kind of behavior.

The moral: honesty is the best policy.

Friends or profit resources?

If you believe that your customers are your friends, you’ll look at what you do as a gift to the world, nothing more. And if that’s truly what you want to do, then no one will question you. The other extreme is to see people purely as resources from which to extract as much cash as you can; you judge their value by how deep their pockets are.

If you want to run a business, you need to be somewhere in the middle of this continuum. Again, it comes down to solving a problem for someone, and more importantly, solving a problem they’re willing to pay for.

There’s nothing wrong with asking people for something you value—money—in exchange for something they value—your product. It’s been happening for a while, and we’re doing okay so far.

The moral: ot’s okay to ask for money, but not to bleed them dry.

Does it feel wrong?

I have a very close network of people who act as my arrogant-web-marketing-o-meter. I seek them out when something I’m planning feels a little wrong. Just the fact that I feel I need a second opinion is usually warning enough, and in most cases, my suspicions are confirmed by a group of people I trust. Because the reality is, if it feels wrong, it probably is.

The moral: go with your gut feel for what’s appropriate.

Don’t cross the line

In my history I’ve done things that pushed the envelope on every single one of these points. Some I regret, some I don’t, but by doing this I’ve been able to more effectively understand the balancing act that exists between being a marketer and being nothing more than an arrogant salesman.

It’s something that you’ll only really understand over time as you conduct marketing yourself, but all I ask is that you don’t let the worst cast scenario prevent you from using online marketing to help your blog or your business grow.

Stay tuned from most posts by the secretive Web Marketing Ninja—a professional online marketer for a major web brand, who’s sharing his tips undercover here at ProBlogger.

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Thursday, November 11, 2010

7 Self-doubts New Bloggers Can Beat

This guest post is by Scott McIntyre of Vivid Ways.

You’ve just launched a shiny new blog and you’re buzzing with excitement about sharing content and building an audience. At first, it requires a lot of time and effort to get things off the ground, but your confidence is sky-high that this blogging thing will take off and push you straight up to the A List.

Sometimes I believe I can fly

Image by R'eyes

Then, slowly but surely, you begin to doubt what you’re doing. Success doesn’t come quite as quickly as you’d hoped, despite your hard work. Disappointment sets in. You lose motivation. After a while, this lack of self-belief causes you to ask yourself if it’s even worth publishing another post.

Did you ever feel this way?

Perhaps you’re a more experienced blogger who still remembers when you questioned what on Earth you were doing and whether you were any good. Or, maybe you’re facing this crisis of confidence right now.

If that’s the case, you need to tackle these self-doubts before they sabotage your blogging dreams!

Self-doubt and the New Blogger

I recently started my first blog, and one of my initial articles looked at how to conquer self-doubt in general. This got me thinking about the specific doubts new bloggers come up against, and the ways in which a lack of self-belief can negatively affect our blogging activities.

Feelings of self-doubt have little to do with how good a blogger you really are—they’re about how not-so-good you perceive yourself to be. There’s a crucial difference.

So, there’s no shame or weakness in admitting that you experience self-doubt (I’m sure even top bloggers suffer from the occasional wobble in confidence). In fact, the opposite is true: you have to be willing to recognize and shine a light on your doubts so you can deal with them head-on.

Here are seven of the biggest self-doubts you can face as a new blogger, and useful tips on how to beat them before they crack your confidence.

1. Have I chosen the best topic to blog about?

At some stage early on, you nervously wonder if you’ve chosen the right topic to blog about. Of course, you’ve done your research and opted for a subject that’s a good match for your knowledge, experience, and passion. But, until you start seeing results, how can you be sure it’s the best niche for you?

The fact that you decided upon a topic based on your interests is a reasonable indication that you’re on the right track. As you’ll be producing content for a long time (hopefully), you need to maintain an enthusiasm for the subject matter from the outset. That way, you’ll want to learn more so that you can pass on new insights to your readers in the future.

If, however, after only a few months of blogging you find yourself struggling to come up with ideas for posts, or you haven’t the heart to publish regularly, this is usually an early warning sign that you have to rethink your first choice of blog topic. Do a reassessment of your current interests against a range of different niches.

Don’t panic too much if you decide to change to another topic. Your blog is still in its infancy, and it’s better to alter your course sooner rather than later.

2. What if no one wants to read what I’ve got to say?

When you start off blogging, you could very well find that there’s a readership of only one: yourself! It’s all too easy to become disheartened when you see your carefully crafted content languishing with no comments and very few visitors.

Don’t be tempted to throw in the towel quite yet. Rather than it being the case that no one is interested in what you’re publishing, it’s more likely that you’ve yet to reach your target audience. It’s your job to get out there and help those ideal readers come across your blog.

People always want to discover fresh, useful, and thought-provoking content online and that’s a huge opportunity for you to tap into. No one, however, says that attracting readers is easy—it’s not.

There are, fortunately, many tips and techniques you can use to help increase your readership. Experiment with these proven methods, or be brave and go do something unique that draws in your special crowd. It’s far too early to give up until you’ve done everything you possibly can to entice those ideal readers back to your blog.

3. Am I just saying the same old stuff in the same old way?

You’re concerned that when you follow the trail of links to other blogs within your niche, everyone seems to be talking about exactly the same things you are. With so many blogs creating so much content, it can be very difficult to come up with original ideas that haven’t been explored a million times before.

The blogosphere loves original thinkers with fresh perspectives. Any blogger can gain popularity when they stand out from the crowd by both a) what they say and b) how they say it. When you deal with a subject, remember that it’s never been addressed from your viewpoint before. That’s why telling your own personal story and sharing your opinions breathes energetic life into what could simply be run-of-the-mill content we’ve all seen before.

There’s always going to be a unique angle on whatever topic you look at, because the knowledge and experience you bring are different to those of the next blogger. With practice, you’ll learn how to build your blog’s voice in a way that sets it apart from all the other sites out there.

4. Is my writing all right or all wrong?

You’re eager to get your thoughts out there, but you’re afraid that people will criticize the amateur writing style and rip apart the spelling and grammar.

It’s reassuring that writing content for blogs is very different from anything you’ve ever written before. Every new blogger can learn how to adapt these tried-and-tested techniques for themselves.

Sure, some folk will point out your mistakes—there will always be critics lining up to take a shot. Correct spelling shows you care about attention to detail, while good grammar helps the reader more easily grasp the points you want to get across. Bear in mind, though, that what you write is just as important as the way it is written.

Put it this way: wrongly spelled words and awkward grammar can hinder the reader’s understanding and enjoyment of your post, so try your best to get it right. But don’t allow this concern to stifle your creativity or limit what it is you desperately want to say. The more you write, the more confident you’ll become in expressing yourself through the medium of a blog post.

5. Am I getting too personal?

Sharing your experiences in life is a critical part of connecting with an audience on a deeper level. Readers respond well to a blogger who can show first-hand that he or she understands the challenges they face. Yet, how can you be certain that you don’t reveal  “too much information?”

Personal story telling works best when it brings home a learning point that the reader needs to know. The lesson has to be relevant and appropriate to help someone solve a specific problem or deal with a particular issue. In other words, the personal information you share has to be of benefit to the reader in some way. Otherwise, it could be seen as irrelevant and self-indulgent.

Ultimately, it’s down to your individual judgment: you choose exactly what you tell your readers about your life in a blog post. Before hitting the Publish button, ask yourself this: “Do I really want the whole world (literally) overhearing that fact about me, or my family and friends?” The old saying holds true: If in doubt, leave it out.

6. I’m nervous about networking

You realize that it’s essential to build relationships with other bloggers to get ahead in blogging nowadays. However, this is easier said than done: you feel awkward about getting in touch with them. What could a newbie like you possibly have to offer a big-name blogger?

Well, if you feel like this, instead of contacting A-list bloggers straight away, reach out to others who are at the same stage of their blogging journey as you. You’re bound to have a lot in common, giving plenty of opportunities to assist each other as you grow your blogs together.

The main priority of a blogging-based relationship is to provide mutual value and benefit to each of you. That’s why linking up with bloggers in a similar position can work so well—each can appreciate the other’s situation and provide the same kind of support.

Forming strong bonds with other bloggers online is basically no different to the way you’d get to know someone in the real world. Courtesy, genuine interest in what they’re doing, and offers of help go a long way! Don’t be shy to make the first move, as it could very well be the start of a very productive partnership.

7. Will I ever be a success?

This is probably the biggest single doubt that keeps popping into your head as you try hard to kick-start your blog. After all, it’s the reason you’re doing all this work, isn’t it? Constant worrying over whether you’re ever going to make it gradually eats away at your self-confidence. How you define “success,” and how long you’re prepared to wait for it, will help you cope with this doubt—one that’s felt by nearly every new blogger.

What success means to you will be different from the criteria set by another blogger. Getting subscribers, attracting thoughtful comments, reaching a target of earnings, and establishing a reputation as an industry expert are only a few examples of possible performance benchmarks that you might use. Pinpoint your own measures of blogging success. This exercise provides concrete facts on which to assess how well you’re doing, rather than having to rely on your own opinion and impatience.

Successful blogging also requires a considerable investment of your time. While we’d all love quick wins, overnight success is rare. It’s much more realistic to assess your blogging activities over a period of at least six to 18 months, rather than a few weeks. Adopting a longer-term view relieves the pressure on you to meet an overambitious deadline, and lessens the likelihood that you’ll become depressed when you fail to meet it.

Beating self-doubt as a new blogger

We’re most vulnerable to self-doubt at the beginning of our blogging journey. When you feel a lack of belief in yourself, take time to identify the knowledge and skills you need, as well as the practical steps you can take to overcome that doubt. Have a browse through the archives here on ProBlogger to get ideas and encouragement.

Your loyal readers of tomorrow will appreciate that you stuck around and persevered…

Have you faced any self doubts as a new blogger? How did you beat those doubts to keep on blogging? Please share your experiences in the comments section. Let’s encourage each other!

Scott McIntyre aims to encourage ordinary people to do great things every day. You can learn how to live a colorful life—right now—at Vivid Ways. You can also add color in your life by following Scott on Twitter.

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Wednesday, November 10, 2010

How to Increase Affiliate Income by Hitting the Affiliate Marketing Sweet Spot

At BlogWorld Expo this year, I presented some tips on affiliate marketing in one of the sessions I ran on monetizing blogs.

One of the most powerful affiliate marketing concepts—one that can make or break an affiliate campaign—is summed up in this slide:

Screen shot 2010-11-05 at 1.23.05 PM.png

The key is to find the overlap between the intent and need of your reader, the product you’re promoting, and the message you use to promote it with.

To say it another way, the product, reader need, and your promotional message need to be related. The product needs to relate to your audience, and you need to promote it in a relevant way.

Let me give you an example of an affiliate promotion on a blog that I saw recently where there was no sweet spot.

Missing the mark

I won’t reveal the blog because I don’t want to embarrass the blogger but the blog’s topic was beauty and fashion.

  1. Reader Intent - The blog’s content focused on the topic of beauty and fashion, and the blog’s comments revealed that readers were there to explore that topic (so the reader intent was to learn and talk about beauty/fashion).
  2. Product – The product being promoted on the blog was my 31 Days to Build a Better Blog ebook. While I’m flattered that the blogger wanted to promote my book, there’s not a great deal of immediate overlap between the reader intent/need and the need that my product solved. My ebook helps people improve their blogs; the reader intent was to talk lipstick, skirts, and stilettos.
  3. Message – The promotion was a banner ad. There was no in-content promotion—the blogger had simply used one of our default banner ads in the sidebar. As a result there was no tie-in, or message that tried to close the gap between reader need and the product. Perhaps if the message had been a blog post written to highlight how the product could be helpful to other fashion/beauty bloggers, or a call to fashion/beauty bloggers to work through the ebook together (making things more relevant to the audience), the promotion might have been more successful. However, the banner ad alone provided no obvious tie in.

There was no sweet spot here. As a result, the promotion saw no conversions.

Take-home lessons:

  1. Know your reader intent and needs.
  2. Find affiliate products that solve those needs.
  3. Promote products in a way that’s relevant and that communicates how the product will solve reader needs.

Further reading on affiliate marketing

  1. 10 Tips for Using Affiliate Programs on your Blog
  2. 6 More Tips for Affiliate Marketing on Blogs

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3 Reasons You Should Care About Multicultural Social Media & 3 Tips for Multicultural Social Media Success

Multicultural is the anti-thesis of the become like us phenomena. It turns assimilation on its head, upside down.

Multicultural: According to Webster of, relating to, reflecting, or adapted to diverse cultures.

Diverse: According to Webster, the condition of having or being composed of differing elements : variety; especially * : the inclusion of different types of people (as people of different races or cultures) in a group or organization.

By its very definition Multicultural Social Media looks at difference and acknowledges, we are not all the same. There are cultural, linguistic and identity politics that drive us. They inform our purchasing behaviors and preference. They have an impact on how we relate to each other and the world.

In a few hours, I’m going to be joining some amazing folks at Social Media Atlanta in what promises to be a fascinating conversation about Multicultural Social Media.

There are so many layers to this conversation, I almost don’t know where to begin. So, I’ve decided to begin at the beginning (like Julio Iglesias says) with three reasons why folks should care about multicultural social media.

#1- Population:

US Census Bureau US Population Graph

US Census Bureau US Population Graph

In May of 2009, money.CNN.com published a piece called Minority Populations on the Rise.

“The nation is becoming even more diverse: More than one third of its population belongs to a minority group, and Hispanics are the fastest-growing segment.

The U.S. Census Bureau reported Thursday that the minority population reached an estimated 104.6 million - or 34% of the nation’s total population - on July 1, 2008, compared to 31% when the Census was taken in 2000. Nearly one in six residents, or 46.9 million people, are Hispanic, the agency reported.”

According to that report, the break down of the U.S. population was as follows: Hispanics 15.4%, Blacks 13.5%, Asians 5%.

These were the numbers in 2008. A few months ago we just completed the 2010 census. Although the results of the census are not yet tabulated, many anticipate that the results will show an even greater increase in the minority population.

#2- Money: The second reason that you should care about multicultural social media is money. The demographics alone are striking. However, add to that the estimated spending power for these groups and you have a very compelling case that any brand would be foolish to ignore. According to a post in Mashable by Jessica Faye Carter earlier this year, that 34% has an estimated spending power of over $2 trillion. That’s nothing to scoff at. It represents a tremendous economy opportunity for brands.

#3- Future: If the present state analysis is not enough for you, then consider the third reason you should care about multicultural social media - this is the future. As I previously mentioned, the demographics of the minority populations in the United States continues to grow. This trend is not going to stop. Projections for 2050 show the white population in the U.S. at just slightly more than 50%.

US Department of Labor Projections for US Population

US Department of Labor Projections for US Population

Two years ago the Washington Post ran an article highlighting that according to the census, nearly 25 percent of children younger than 5 are Latino. That was two years ago. That cohort is moving up through the age distribution making each group that it passes through more Hispanic. Moreover, this is not just a blip on the screen. According to Jeffrey S. Passel, senior demographer at the Pew Hispanic Center “Hispanics have both a larger proportion of people in their child-bearing years and tend to have slightly more children.” Passel is co-author of a Pew study that predicts that the Hispanic population will represent 30 percent of the total US population by 2050.

Our society is continuing to grow more and more multicultural.

3 Tips for Multicultural Social Media Success:

I promised you three tips for multicultural social media success, so here they are.

#1- Engage in the communities that are being created.

For a long time there was a myth that pervaded the social media space. Many people believed that multicultural communities were just not online, that the digital divide kept these communities from engaging in this space. The research and case studies that we have seen over the last two years have truly dispelled that myth. It has become clear that multicultural communities exist in social media and in fact in many instances engage at higher rates in this space than their white counterparts. Brands that are not engaging these communities in social media are missing out on a tremendous opportunity. Go find the influencers. Go have conversations where these communities exist.

#2- Honor and respect the communities, be careful of stereotypes and be mindful of the value exchange.

One of the most important things that brands in the private, government and non-profit sector can do when trying to engage folks in this space is to honor and respect the communities and their respective traditions and values. A person does not have to come from that community to engage with the community in social media. However, there are several pit falls that someone who is not from the community should be wary of, first and foremost among them replication of negative power dynamics that exist in the real world.

a- Do not expect that the messages that you have crafted for other audiences will resonate in this space. Remember multicultural social media looks at difference and acknowledges, we are not all the same. Therefore, the way to engage these communities will not be the same cookie cutter approach that is used with other audiences.
b- Ensure that there is a value exchange. It is important that brands who come into these communities do not come to just ask for things from the community but that these brands are ready to invest and ensure that there is a value exchange.

#3- Keep it real and be sincere.

Multicultural social media is an exciting, tough and complex conversation to engage in. There are several brands that are leading the charge and investing in multicultural social media and there are several success stories to point to.

However, there is still a very real back lash to contend with. There are some folks who still see multicultural as a dirty word, despite the tremendous opportunity it represents and this is not lost to those of us who work in one capacity or another in multicultural social media. When engaging multicultural communities in social media, brands should be ready to have honest conversations about this.

This is not about pigeonholing. This is not about creating ghettos in cyberspace.

This is about:

1- acknowledging the fact that there are cultural, linguistic and identity politics that drive us as human beings
2- understanding that the growing “minority” populations are creating communities that celebrate those preferences online with or without you
3- brands realizing that there is a tremendous opportunity in reaching out to those multicultural communities and influencers online

We are more than just the sum of our parts and we are more than just a part, but this is definitely a part of the conversation that presents a tremendous opportunity for engagement.

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Monday, November 8, 2010

The Big Decision: Personal or Corporate Brand?

This guest post is by Luke, an IT-and-business nerd from Melbourne, Australia.

I started dating my wife when we were both pretty young and she still lived at home. My wife’s dad, Bob, was a very successful businessman and his daughters all inherited their dad’s intellect.  The dinnertime conversation often turned to their studies, and one of Bob’s favorite theories was about personal branding at school and university.

The theory went like this. The most important thing to do initially is to get noticed by the teachers.  It doesn’t matter what you do.  In fact, it might be easier to do something wrong in order to gain attention.  Once you have attention you then have something to work with, and it’s easier to do well when the teachers know who you are.

I think I recall this advice because it seemed highly unorthodox to me at the time.  If I’m honest I probably still wonder if it’s wise to instruct your children to misbehave.  But, if you stop and think about it—he was probably onto something.

In a society obsessed with celebrity, you don’t have to look far to find individuals who have turned themselves into household brands.  And it’s often the case that their brand achieved prominence because of bad behavior (yes Paris and Lindsey, I’m thinking of you).

That there is incredible power in brand is something I’m going to assume is agreed.  What I’m more interested in at the moment is whether it’s better to build your blog around your own personal brand, or is it smarter to establish a separate brand for your blog that is not directly attached to your personal identity.

The benefits of the personal brand

I think the most obvious benefit to a personal brand, is that it is easier to make personal.  Most people easily empathize with other people.  By putting yourself out there it gives readers something to connect to that is easy to understand and relate to.  It is easier to agree (or disagree) with a person than it is with a faceless company.  It is a smaller step to engage with a person than it is to leave a comment for a logo.

A good personal brand is a clear projection of you, what makes you an individual and what makes you different from others.  Done well, it will consistently convey your unique personality and approach to those you encounter.  It will help you stand out from the crowd, and hopefully mean that people think of you first when they start thinking about becoming a customer or partner.

Hopefully you don’t need to spend too much time formulating what you stand for before embarking on a mission to establish your personal brand.  I believe it works best when rooted in authenticity.  People have a sixth sense for what is credible and what is not.  The contrived approach will ultimately smell a little bad if you’re faking it.  The good news is that being yourself should be easier than working to a script—which is what you’ll have to do to some extent when inventing a corporate brand.

Fame can also be a benefit.  It’s a two-edged sword for sure, but who’s going to deny that it’s nice for your ego to have a personal fan base? Who out there doesn’t enjoy a little bit of attention? Before you tell me that it’s not your thing, how often to you check Google Analytics to see how many people tuned into your last post! If you’ve never had your name on the door at an exclusive party, I’ve heard that it feels great to walk past the queue.

If you become popular enough, there are also other perks out there.  If your personal brand is strong enough, others will pay simply so you can be seen to be endorsing another brand or product!  More of this goes on than you might think, and if you’re smart about disclosure and being ethical about it, why not enjoy the fruits of your labor?

But back to the business upside.  Because your brand can and will help you open doors—if you want to approach another company, website, or blogger, and you’ve established a strong personal brand—you’ll find that it’s a little like being on the guest list at that exclusive party.  Once you learn to leverage that brand power, a momentum can be built that continues to lever your business up from one level to another.

The drawbacks

Human Frailty

I am not perfect all of the time.  In fact, forget perfect. I’m not even close to being consistently good or bad at the same things.  The only reason I haven’t given up entirely is because, thankfully, most of the people I know share some or many of my faults.  I also think life would be pretty boring if there was nothing left to work on.

“Why use this post as a confessional?” I hear you ask. Well, if I’m doing the personal brand thing and people have a sixth sense for authenticity, this reality does not bode well for me.  Sooner or later, I’m going to do something stupid, say something insensitive or just screw up royally in front of everybody.  And my personal brand is going to suffer for it.

If I have taken the time to establish a corporate brand and one of the staff does bad, there is an inbuilt form of containment that offers more protection than a personal brand offers.  Ultimately a corporate brand has some redundancy.  The implication is that any single screw-up is just the action of an individual.  It doesn’t make sense to extrapolate one person’s actions into a statement about a whole corporate brand.  Do you think this could ever be true for Tiger Woods?

Scaling up

If your blog is based on your personal brand, and you are fortunate enough to enjoy success.  The day might come when you can employ others to run your blog.  You might now have a challenge.

Chances are that your audience is there because they like something about what you do.  They relate to you.  They are your fans, your tribe.  When that first guest post goes up, even though you think it’s better writing than you ever did, it flops.  The first comment asks when your next post will be, and the next five chime in supporting the sentiment.  There go your plans for that extended vacation, because what you just learned is that it can be hard to scale a personal brand.

Said another way, it’s very difficult for a personal brand to truly outgrow the person.

Privacy and personal exposure

If you’re going to enjoy fame, it’s probably a good idea to start getting used to the idea that your privacy is going to take a hit.  This will bother some people much more than others, but privacy is something I think we should be taking more seriously.  After all, as Mark’s ex-girlfriend explains to him after he blogs her bra size on The Social Network, “Everything on the internet is written in ink” (If you’re a Sorkin fan like I am, go see it).

A friend who follows my wife on twitter (@drcris) remarked to me the other day that he was amazed at how I had no privacy.  Cris talks about our home life a lot on twitter.  It initially struck me as a strange comment because neither of us have that many followers.  I suspect many of them don’t listen anyway.  Who wants to know about how our house cleaning is going, seriously!?  I also made the observation that I had always pretty much shared more than I should have whenever somebody would listen, so I guess it made little difference.

I wonder if I had 200,000 followers, would my attitude to privacy change?  It probably would.  I suspect your first stalker changes your attitude as well.

If you take the time to establish a corporate brand, you will likely have a lot more control about what you can keep personal and private.

The other thing many bloggers know all too well is that putting yourself out there can have its downside.  Those snarky comments can sting badly.  If you don’t have a thick skin, it might be a good idea to hide from the trolls behind a more generic brand.

The big decision

I haven’t decided if there is a right answer about whether or not you should pursue a personal brand or start work on a corporate brand. There are upsides and downsides to both, and ultimately I think it comes down to what it is you’re trying to achieve.

I’ve mentioned what I think are some obvious points, but I’m hoping many more come out in the comments and any discussion.  Is your brand a personal one, or a corporate one? Why did you choose it? And do you have any regrets?

Luke (@lukie) started life as a young corporate IT nerd, who then got interested in running a business. He spent the last five years as CEO at SitePoint, and has just made the move to start working on something of his own. Luke is an Aussie who lives in Melbourne and is married to Cris (@drcris). They have three kids under five and no spare time!

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